Shipping policy

Shipping & Delivery

We deliver to Great Britain and Northern Ireland only.
Order preparation and dispatch: within 1 working day. Working days are Monday–Friday, excluding relevant bank holidays.

Delivery charges by total product weight:
Great Britain: below 1 kg £2.99; 1 kg to below 2 kg £3.99; 2 kg and over FREE delivery.
Northern Ireland: below 2 kg £2.99; 2 kg to below 3 kg £4.99; 3 kg and over FREE delivery.
Estimated delivery: 1–3 working days after dispatch.

Please provide a complete delivery address. For missing, damaged or delayed parcels, contact Sweetmemorieshome@outlook.com; we will investigate with the carrier. Responsibility remains with us until you or your nominated recipient receives the goods, unless the law provides otherwise.